پرینتر را طبق روش زیر ریست کنید :
[font=tahoma]Follow the below steps to resolve this issue.[/font]
[font=tahoma][b]Reset the printer[/b][/font]
[font=tahoma]Resetting the printer can force some types of scanners to calibrate which might fix the problem.[/font]
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[*][font=tahoma]Remove any items from the scanner glass and automatic document feeder (ADF), then close the scanner lid.[/font]
[*][font=tahoma]With the printer turned on, disconnect the power cord from the printer and from the wall outlet or power strip.[/font]
[*][font=tahoma]Wait at least 60 seconds.[/font]
[*][font=tahoma]Plug the power cord back into a wall outlet.[/font]
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[font=tahoma] NOTE: HP recommends connecting the printer power cord directly to a wall outlet.[/font]
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[*][font=tahoma]Reconnect the power cord to the printer.[/font]
[*][font=tahoma]Load the original document or photo, then try to scan, copy, or fax.[/font]
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[font=tahoma]If the issue persists, continue to the next step.[/font]
[font=tahoma][b]Change the copy settings (copying only)[/b][/font]
[font=tahoma]Changing the Quality or Optimization copy setting, if available, might improve copy quality. Not all printers have the option to change copy quality settings.[/font]
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[*][font=tahoma]On the printer control panel, open the Copy menu by pressing or touching the [b]Copy[/b] button or icon.[/font]
[*][font=tahoma]Touch the [b]Settings[/b] icon [img=file:///C:/Users/mansoor/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png] , if necessary, then navigate to the [b]Quality[/b] or [b]Optimization[/b] setting.[/font]
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[font=tahoma]If either setting is not available, skip to the next step.[/font]
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[*][font=tahoma]Change the setting to improve the copy quality.[/font]
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[*][font=tahoma][b]Quality[/b]: Select [b]Best[/b] or [b]Professional[/b].[/font]
[*][font=tahoma][b]Optimization[/b]: Select [b]Photograph[/b] or [b]Picture[/b].[/font]
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[*][font=tahoma]Touch or press the [b]Back[/b] icon [img=file:///C:/Users/mansoor/AppData/Local/Temp/msohtmlclip1/01/clip_image002.gif] or [b]OK[/b].[/font]
[*][font=tahoma]Load the original document or photo, then try to copy.[/font]
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[font=tahoma]Let me know how it goes! Looking forward to your reply.[/font]
[font=tahoma]To simply say thanks, please click the [color=#008000][b]"Thumbs Up"[/b][/color] button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as [color=#008000][b]“Accepted Solution”[/b] [/color]as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.[/font]